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Privacy and security

InventoryIntel works from your store's product, inventory and order data to find and verify recovery opportunities, and is designed to keep customers' personal data out of that work. This page summarises how; the full privacy policy is available inside the app.

What InventoryIntel reads from Shopify

  • Store details such as the shop domain, plan and billing status, time zone and currency.
  • Products, variants, prices, unit costs, stock levels, tags, vendors and locations — used to find slow-moving stock and to check each recovery opportunity against your margin floor.
  • Recent order lines and campaign results — used to measure sales speed and attribute recovered revenue. This can include order IDs, quantities, prices, timestamps, sales channel and shipping country code.
  • The rules, approvals and settings you enter in the app.

The recovery workflows are designed not to store customer names, email addresses, phone numbers, street addresses or payment details. We never sell or share store data for advertising, and the app has no third-party advertising trackers.

AI and your data

To find recovery opportunities and write their explanations and campaign copy, InventoryIntel sends selected business data — product and variant titles, SKUs, prices, stock levels, sales-speed figures and your notes — to an AI service. Customer names, payment details and customer contact records are not part of that data.

Sign-in and access

  • InventoryIntel opens inside your Shopify admin and uses Shopify to verify your store and staff.
  • Role-based access decides who can view, approve, launch or manage billing.
  • Access tokens are stored encrypted and treated as sensitive credentials.
  • Application logs redact tokens, keys and email addresses.
  • Production secrets are held in a managed key vault, not in source code.

Shopify privacy webhooks

InventoryIntel responds to Shopify's mandatory privacy webhooks: customer data requests are reviewed and answered, customer redaction requests delete the matching order-line records, and shop redaction deletes the shop's app data unless the law requires us to keep it.

When you uninstall

Shopify session data is removed and app access tokens are revoked promptly. Only the minimum non-personal operational data needed to restore a billing period you have already paid for is kept, until that period ends. If you reinstall in that window you can restore your settings, or choose Start Fresh to delete them for good.

Contact

For privacy requests, data deletion or questions: privacy@sparande.co.uk We respond to data-protection requests within 30 days.

See also the FAQ and help and support.